Processing Time

We ship most orders within 24 Hours. We do not guarantee exact delivery times due to circumstances out of our control. As we can sometimes ship items out within 5 hours, you can can correct an incorrect address within 3 hours. If your item arrives damaged, we'll send another free of charge

Delivery Time

We are pleased to offer FREE Worldwide Standard Shipping.

Click here for All Delivery Estimates

Tracking My Order

Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online on the Track My Order page with your Order ID and Email.

Address Information

Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.

All products come with a 30 Day Money Back Guarantee.

The product(s) must be received within 30 days. It must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the product was received.

We’re proud of our products and strive to ensure you are completely satisfied with your order, so if there are any issues, let us know straight away and we’ll look after you.

Please email us at support@charmadise.com to inform us you are returning your item for a refund or replacements to obtain a Return Authorization Number.

Full refund Policy: https://www.charmadise.com/policies/refund-policy